Self referrals
There are a number of services locally that you are able to make self referrals to.
GP referrals
To request a GP referral:
Provide as much information as you can as this will help us to process your request.
Tracking a referral
To track an existing referral:
To update details like your name, address, phone numbers or email address:
Change of address
If you have moved to a new address, you will need to be in our catchment area to stay registered with our surgery.
Changing your phone number or email address
You will need to show us identification before we can change your phone number or email address.
Changing your name
You will need to show us proof that you have changed your name. This could be a marriage or civil partnership certificate, deed poll or birth certificate.
As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.
To request proxy access:
Linked profiles in your NHS account
Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.
The NHS website has information about using linked profiles to access services for someone else.
Your health record includes information like any conditions or allergies you have and any medicine you’re taking.
Most patients will automatically have access to more information added to their health record. This includes letters, test results and appointment notes.
You can access your health record and nominate someone you trust to access it too.
You can use your NHS account (through the NHS website or NHS App) or Patient Services to access your health record.
You’ll need to ask the surgery for online access to your full health record, or you’ll only see your medicines and allergies.
Request access to your full health record online
First, you need to register for online services and prove who you are. To request access:
- visit the surgery with photo ID so we can confirm your identity
- if you are setting up access for the first time, we will give you a username and password
- go to Patient Services or the app for access
Access to other medical records
For any other medical records, you need to ask for them at the NHS service you went to. This includes records like your hospital record.
Using an online form
There are many things you can do online at our surgery. Some tasks you can do using a website called Accurx where you can:
- request an appointment
- request a sick note
- ask about test results
- contact us about an admin request
Using your NHS account or Patient Services
There are other tasks you can do online, like:
- order repeat prescriptions
- view your test results
- access your health record
- check or cancel appointments
- see your vaccination record
For these, you can use your NHS account (through the NHS website or NHS App) or Patient Services.
Setting up an NHS account
To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).
Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.
Setting up Patient Services
To set up Patient Services for the first time:
- visit the surgery with photo ID so we can confirm your identity
- we will give you a username and password
- go to Patient Services or use the app to register
Flu
Flu vaccination is safe and effective. It’s offered every year through the NHS to help protect people at risk of getting seriously ill from flu.
The NHS website provides information about who can get it, how to book and where to get the vaccine.
COVID-19
COVID-19 vaccination is safe and effective. It gives you the best protection against COVID-19.
The NHS website provides information about the vaccination, who can get it, and safety and side effects.
Related information
In addition to GP consultations the practice offers a wide range of clinics and healthcare services:
- Antenatal and postnatal clinics
- Asthma clinics
- Blood pressure
- Cervical smears
- Childhood immunisations
- Child health clinics
- Diabetes clinics
- Diet and lifestyle advice
- Family planning and menopause clinics (Coil fitting is not undertaken at this practice but is provided at local family planning clinics)
- Flu vaccination
- Heart disease and hypertension clinics
- Holiday vaccinations
- Minor surgery
- NHS health checks
- Pneumonia vaccination
- Smoking cessation advice
- Tetanus boosters
- Well man/woman clinics